PRIVACY POLICY
Our website address is: https://franklinsbar.com
What data we collect
When you place an order or make a booking through our website, we may collect:
- Your name, contact details, and delivery address.
- Order and booking details (items ordered, booking date/time, group size).
- Payment information needed to process the transaction (processed securely via our payment providers). We do not store full card details.
We do not collect comments, user accounts, or profile data — the site is a storefront and bookings page only.
Cookies
We use cookies to improve your shopping and booking experience, such as:
- Remembering items in your cart.
- Keeping your session secure during checkout.
- Gathering anonymous analytics to improve site performance.
You can disable cookies in your browser, but some features may not work properly without them.
How we use your data
- Process and deliver your orders.
- Confirm and manage bookings.
- Communicate with you about purchases or bookings.
- Improve our website and services.
Who we share your data with
- Payment processors (e.g., Stripe, PayPal, Afterpay).
- Shipping providers.
- Booking/event platforms (if used).
We do not sell your personal data to third parties for marketing purposes.
How long we retain your data
Order and booking records are retained as required for tax and business purposes. Personal data is kept only as long as necessary to fulfil orders, manage bookings, and meet legal obligations.
Your rights
You may request:
- Access to the personal data we hold about you.
- Correction of inaccurate information.
- Deletion of your personal data (where legally possible).
Where your data is stored
Your data is stored securely and may be processed by trusted third-party providers that support our store and booking system.
Contact
If you have questions about this policy or want to exercise your rights, please contact us at: hello@franklinsbar.com
Changes to this policy
We may update this policy from time to time. The date of the latest revision will appear on this page.